This course is design to promote an efficient and functional feedback culture.
Giving and receiving feedback is an emotional trigger and employees need, not only to have the tools to promote a content based feedback but also de emotional intelligence to give and receive feedback. This is the reason that we use Neuro-Linguist programming to promote a high-performance feedback culture.
Two days Program:
Opening and frame of the training
The 3 circles of feedback
The communication model
The 3 basic skills for feedback
Exercises with business actor
The successful structure for feedback
Non-verbal and emotional communication
Dealing with difficult contexts
Exercises with business actor
During this training our team will promote moments of feedback and reflection on the learning of each moment.
This course can be totally customised for your specific needs.
Call us.