This course is design to promote an efficient and functional feedback culture.

Giving and receiving feedback is an emotional trigger and employees need, not only to have the tools to promote a content based feedback but also de emotional intelligence to give and receive feedback. This is the reason that we use Neuro-Linguist programming to promote a high-performance feedback culture. 

Two days Program:

Opening and frame of the training

The 3 circles of feedback

The communication model

The 3 basic skills for feedback

Exercises with business actor

The successful structure for feedback

Non-verbal and emotional communication 

Dealing with difficult contexts

Exercises with business actor 

During this training our team will promote moments of feedback and reflection on the learning of each moment. 


This course can be totally customised for your specific needs. 

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