Customer Service

The future of customer service is about creating fans. The customer does the best marketing for us that we could ask for. 

He passes on his experience and speaks for us what we sometimes cannot say for our service or product. 

Developing fans in every single employee of our company is the best way to do it. In this way we have designed this course which passes through three important moments in customer service:

Creating fans in each employee

Creating Customer Fans

Inspiring new customers


Why we exist and how to make that explicit to all

Slogan building for fans – Active exercise

What we do and how we do it

Rapport with our client

Linguistic and neuroscience of our costumer

creating relationships and trust

Influence principals

Communication to inspire

Best practices for online presence of internal and external fans

If you would like to know more about this course and deliver it to your staff and team, please make an appointment for a telephone interview with one of our business coaches. We will be more than happy to be your partner in success.

Contact us